To get started, just CLICK HERE to fill out our Contact Form and we'll send you the link to our New Transcription Project Form.
Footage received before 12pm PT / 3pm ET: Transcripts will be delivered within the requested turn around time starting from the upload time same day.
Footage received after 12pm PT/ 3pm ET: Transcripts will be delivered within the requested turn around time starting from 9am PT / 12pm ET the next day.
Rush Order: Defined as 48 hours or less should be scheduled in advance.
Closed Sunday: Turn-around days include Monday thru Saturday. Sunday is not counted as a turn-around day.
Early deliveries: 95% of our transcripts are delivered early at no additional charge. We send completed files as they become available.
Word Documents: All transcripts are Word documents delivered via email to a distribution list of your choice.
TXT Versions: For TV Production transcripts, we can also include TXT versions for ScriptSync and AVID import at no additional charge.
Stored on our server (TV Production ONLY): Completed transcripts are also stored on our secure server. Your team can access all transcripts in one password protected convenient location for the life of the project.
For us to provide you with the best transcripts possible, we request media include the following specifications:
Good audio: Clear audio is always key to a good transcript. If there is background noise, talk overs, etc... then the quality of the transcript will reflect that.
Burn in Time Code: All media should preferably have a reference burn-in timecode if we are timecoding the transcript. If none are supplied, start timecode will be 00:00:00:00.
Constant Time Code: If we are timecoding the transcript, media should not have an excess of 3 TC Breaks per file.
Media Size: Each file should not exceed 1GB.
Please refer to our rate sheet for more details (available upon request).
For general transcripts, you will upload using our upload portal. For TV Production, each client is supplied with a custom upload portal that includes all upload and FTP access links for each project in one convenient location. Once the account is setup, you do not need to fill out a form for each upload. Simply upload the media and we'll get to work on them right away.
For general transcripts you card is billed upon delivery of the transcripts. For TV Production. detailed invoices are sent out weekly to a distribution list of your choice. All invoices include PO numbers (if supplied), file names, speaker count, TA, rate and TRT.